FAQ
Everything you wanted to ask about steroid-free eczema care.
Honest answers about using CUBED on flare-ups, babies and faces — plus ingredients, results and shipping in Singapore.
7-day money-back guarantee
What CUBED is, and why it's different.
CUBED is a steroid-free, fragrance-free skincare brand made specifically for eczema-prone skin — built around the everyday creams, oils and care our founder wished existed.
What is CUBED skincare?
CUBED is a skincare brand founded in Hong Kong in 2019, created for people living with eczema, atopic dermatitis and sensitive, easily irritated skin. Our hero product is the Eczema Body Butter — a steroid-free, fragrance-free daily moisturiser formulated to soothe itch, calm redness and help rebuild the skin barrier.
It was developed by our founder, who has eczema herself, after years of trying creams that either weren't safe for daily use or didn't actually reach the itch. You can read her story on our Why We Created CUBED page.
Is CUBED a steroid cream?
No. CUBED is 100% steroid-free and contains no medicated ingredients, which is why it's safe for daily, long-term use on the whole family. Steroid creams calm flare-ups quickly but aren't designed for everyday, ongoing use — CUBED is the everyday cream made to sit alongside that, not replace prescribed treatment.
How is CUBED different from a regular drugstore moisturiser?
Most drugstore moisturisers are made for general dry skin — they focus on basic hydration and don't tackle the itch, and many "barrier-repair" brands weren't actually built for eczema. CUBED is. Every formula is steroid-free, fragrance-free and made specifically for eczema-prone, easily irritated skin, around our proprietary Relief Plus™ complex (and the gentler Relief Mild™ in our kids range). Just as importantly, CUBED is designed for hot, humid climates like Singapore's — light enough to wear in the heat while still calming itch and supporting the skin barrier. And rather than one cream, we make a full targeted range — body, face, oils, kids and wet-wrap care — for different areas and severities.
Is CUBED certified or clinically tested?
Yes. The CUBED Body Butter is clinically tested and accepted by the National Eczema Association™ (NEA) — a leading US non-profit for people living with eczema. Products that earn NEA acceptance have met its criteria for use on eczema-prone and sensitive skin, which makes it one of the most trusted marks in eczema care.
The formula is also dermatologist-tested and HRIPT-tested — proven non-irritating and safe for sensitive skin.
Is CUBED good for eczema?
CUBED is formulated specifically for eczema-prone skin and helps soothe dryness-related redness, roughness and itch discomfort while supporting the skin barrier. In user testing, 92% agreed it gave effective relief for their skin concerns within one week of daily use.
Eczema is highly individual and CUBED is not a medicine — it doesn't diagnose, treat or cure any condition. For moderate to severe eczema, keep using it alongside the care your doctor recommends.
What is Relief Plus™?
Relief Plus™ is CUBED's proprietary soothing complex — the heart of most of our formulas (our kids range uses a gentler version, Relief Mild™). It's designed to do four things at once for eczema-prone skin in a humid climate like Singapore's: soothe itch, deeply moisturise, lock in hydration and support the skin barrier. In each product it's paired with naturally-derived plant butters, oils and soothing botanicals suited to that product's job — and it's completely steroid-free. Full ingredient lists are on every product page.
Can CUBED help with atopic dermatitis or psoriasis?
CUBED is formulated for eczema, atopic dermatitis and psoriasis-prone skin. It helps soothe dryness-related redness, roughness and itch discomfort, and supports the skin barrier. It is a skincare moisturiser, not a medicine — it doesn't treat or cure these conditions, so for diagnosed atopic dermatitis or psoriasis, please continue any care your doctor recommends.
How is CUBED different from CeraVe, Cetaphil or QV?
CeraVe, Cetaphil and QV are well-loved gentle moisturisers focused mainly on basic hydration and barrier support. CUBED is formulated specifically for eczema-prone, easily irritated skin and for hot, humid climates like Singapore's — every product is steroid-free, fragrance-free, built around our Relief Plus™ complex, and leaves out essential oils and other common triggers. We also offer a full face, body, kids and oil range for different needs, rather than a single all-purpose cream.
CUBED also offers a full range for the face, body and kids across different severities, and the Body Butter is accepted by the National Eczema Association™. Many customers come to CUBED after a basic moisturiser kept their skin hydrated but didn't calm the itch.
Where are CUBED products made?
CUBED's core products are manufactured in an FDA-registered facility in the USA, to strict quality and safety standards. Full ingredient lists are shown on each product page.
Find the right CUBED for your skin.
CUBED makes targeted products for different areas and severities. Match your skin below — then tap through for the details.
| Body | |
| Dry, itchy, red or flaky skin | Eczema Body Butter → |
| Very dry, thickened or rough patches | Extra Moisturizing Body Butter → |
| Oozing or weeping spots, cracks (apply first) | Body Oil → |
| Weeping or broken skin — full routine | Body Eczema 4-Step Set → |
| Light daily hydration, whole body | Dry Skin Therapy → |
| Face | |
| Mild redness or sensitivity | Daily Lotion → |
| Dry, flaky or marked areas | Magic Cream → |
| A full face-recovery routine | Sensitive Face Recovery Set → |
| Kids · 6 months–12 years | |
| Everyday dryness & itch | Kids Eczema Body Butter → |
| A full kids routine | Kids Eczema 4-Step Care Set → |
| Cleanse | |
| Gentle daily wash for sensitive skin | Calendula Soothing Bar Soap → |
| Extra support · Severe flare-ups | |
| Calm intense flares & lock in moisture (wet-wrap therapy) | Wet Wrap Soothing Cloth → |
Not sure, or dealing with more than one of these? Start with the Eczema Body Butter, or message us for a personalised match.
Which CUBED product should I use?
It depends on where your skin needs help and how severe it is:
- Body — dry, itchy, red or flaky: Eczema Body Butter (or the Extra Moisturizing Body Butter for very dry, thickened skin).
- Body — oozing, weeping or cracked: apply Body Oil first, then seal with Body Butter — or get both in the Body Eczema 4-Step Set.
- Face — mild redness or sensitivity: Daily Lotion.
- Face — dry, flaky or marked: Magic Cream (or the Sensitive Face Recovery Set).
- Light everyday hydration, full body: Dry Skin Therapy.
- Severe flare-ups: the Wet Wrap Soothing Cloth for wet-wrap therapy.
- Children 6 months–12 years: the Kids range.
Still unsure? Browse the full range or contact us for a personalised recommendation.
Which CUBED product is best for facial eczema?
For mild facial redness and sensitivity, start with Daily Lotion. For dry, flaky or marked areas, use Magic Cream — and the Sensitive Face Recovery Set pairs the two. The Body Butter is gentle but richer, so for the face we generally suggest these lighter, face-focused options.
Which CUBED product is best for body eczema?
The Eczema Body Butter is our hero for dry, itchy, red or flaky body skin. For very dry, thickened areas, the Extra Moisturizing Body Butter is richer. For oozing or weeping patches, apply Body Oil first, then seal with the butter — or get the full routine in the Body Eczema 4-Step Set.
What should I use for weeping, broken or oozing skin?
For weeping or broken skin, apply our Body Oil first to the oozing spots, then seal with the Body Butter — this oil-then-cream layering is what our Body Eczema 4-Step Set is built around. For intense flares, the Wet Wrap Soothing Cloth can be used over your moisturiser for wet-wrap therapy. Always apply gently in thin layers.
If there's discharge, increasing pain, swelling or fever, please see a doctor — these can be signs of infection that need medical care.
Which CUBED product is best for my child?
Use the Kids range, formulated for children from 6 months to 12 years. The Kids Eczema Body Butter suits everyday dryness and itch, while the Kids sets give you a full routine. For babies below 6 months, please consult a doctor before use.
How to use it, and when you'll see results.
CUBED is built for everyday use — including on the days drugstore creams can't reach.
Can I use CUBED during an active flare-up?
Yes — CUBED is formulated specifically for eczema-prone skin, including during flare-ups. The ingredients are chosen to calm, not sting. If your skin is broken or weeping, apply gently in a thin layer and let it absorb.
Will it sting on broken or oozing skin?
CUBED is fragrance-free and essential-oil-free, which are the two main culprits behind the stinging most eczema sufferers know too well. In our customer questionnaires, users reported it felt soothing — not irritating — even on raw patches.
Can I use CUBED alongside my steroid cream?
Yes — CUBED works well as the everyday moisturiser between, before and after prescribed steroid use. Many of our customers use CUBED daily while tapering off steroid cream under their doctor's guidance.
CUBED is not a steroid replacement. It's the everyday cream we wished existed when we were trying to use steroids less. Always follow your doctor's advice on prescribed treatments.
How often should I apply CUBED?
For best results, apply at least twice a day — morning and night — and reapply after showering or whenever skin feels dry. Because it's steroid-free with no associated side effects, it's safe to use as often as your skin needs.
How long until I see results?
Most customers report feeling immediate relief from itchiness after the first use. In our user questionnaires, 92% saw visible improvement within one week of daily use. Deeper barrier repair takes longer — typically 3 to 6 weeks of consistent use.
Can I use CUBED on my face?
Yes. CUBED is gentle enough for the face, including around the eyes and lips. Many customers with facial eczema or perioral dermatitis use it daily as their entire face routine.
That said, for facial eczema specifically we also make lighter, face-focused options — Daily Lotion for mild sensitivity and Magic Cream for dry or flaky patches.
Does CUBED help with night-time itching?
Many customers apply CUBED before bed to help settle the itch that flares at night — in user testing, 92% agreed it gave effective relief for their skin concerns. For broken skin, apply a gentle thin layer and let it absorb before sleep.
Can I use CUBED while coming off steroid cream (steroid withdrawal)?
Many of our customers use CUBED daily as their everyday moisturiser while tapering off steroid cream under their doctor's guidance. Because it's 100% steroid-free, it's suitable for ongoing, long-term use.
CUBED is a skincare moisturiser, not a treatment for steroid withdrawal. If you're reducing or stopping a prescribed steroid, please do it with your doctor's advice.
I have very sensitive skin — how should I start?
Patch-test first: apply a small amount to a small area (like the inner forearm) and wait about 24 hours to check how your skin responds. If all is well, gradually expand to the areas that need it. If you have known allergies or a complex skin condition, show the ingredient list to your doctor before starting.
Are CUBED products safe for daily, long-term use?
Yes. All of our products are safe for daily use and are steroid-free with no associated side effects, so you can keep using CUBED for as long as your skin benefits from it.
Who CUBED is for — babies, kids and beyond.
Gentle enough for young skin, effective enough for stubborn adult eczema.
Is CUBED safe for babies and young children?
Yes. CUBED's Kids range is specially formulated for children from 6 months to 12 years — steroid-free, with no synthetic fragrance and no essential oils, the three things paediatric dermatologists most often flag for sensitive young skin.
Our adult Body Butter is suited to ages 12 and above; for children under 12 (and over 6 months) we recommend the Kids formula. For babies below 6 months, please consult a doctor before use. If your child has a complex skin condition, show the ingredient list to your doctor before starting.
Can I use CUBED while pregnant or breastfeeding?
CUBED is steroid-free and fragrance-free, but as with any skincare during pregnancy or breastfeeding, we recommend consulting with your healthcare provider before use.
Are CUBED products suitable for all skin types?
While our products are specifically formulated for individuals with eczema, atopic dermatitis and psoriasis, they can be used by anyone seeking a gentle, effective moisturiser — including dry, sensitive or reactive skin.
Does CUBED have any side effects?
CUBED is steroid-free with no associated side effects, and the Body Butter is dermatologist-tested to be non-irritating on sensitive skin. As everyone's skin is different, we always recommend patch-testing a small area first if you have known allergies, and consulting a doctor for severely broken skin.
How do I know which CUBED product is right for me?
We offer a range of products for different skin types and ages — the adult Body Butter for teens and adults, and a dedicated Kids range for children aged 6 months to 12 years. If you're unsure which is best for you, browse the full range or contact us for a personalised recommendation.
What's in the jar — and what's deliberately not.
Every ingredient earns its place. If it doesn't calm, repair or hydrate eczema-prone skin, it isn't in there.
What are the main ingredients in CUBED?
Every CUBED formula is built around our proprietary Relief Plus™ complex (or the gentler Relief Mild™ in our kids range), combined with naturally-derived plant butters and oils, soothing botanicals and skin-conditioning vitamins — and made without steroids, synthetic fragrance, essential oils, parabens, sulfates or mineral oil.
The exact blend is tailored to each product — for example:
- Eczema Body Butter — shea & cocoa seed butter, safflower oil, aloe vera, calendula, chamomile, allantoin and Vitamin B5.
- Body Oil — grapeseed, squalane, borage seed and oat oils, with Vitamins F and E.
- Kids range — built on the gentler Relief Mild™ complex with naturally-derived plant oils and botanicals.
You'll find the full ingredient list on every product page.
What does CUBED leave out?
CUBED is made without the common irritants that trigger eczema-prone skin. You won't find:
- Steroids
- Synthetic fragrance
- Essential oils
- Parabens
- Sulfates (SLS)
- Mineral oil
If it stings, irritates or doesn't belong near eczema-prone skin, it stayed out.
Is CUBED fragrance-free?
Yes. CUBED contains no synthetic fragrance and no essential oils — the two ingredients most likely to cause stinging and flare-ups on eczema-prone skin.
Are CUBED products vegan and cruelty-free?
All CUBED products are cruelty-free — we never test on animals. Most of our range is vegan too, but a few formulas use naturally-derived ingredients such as honey or goat's milk (for example, our Kids Body Butter), so they aren't strictly vegan. If vegan matters to you, check the ingredient list on the product page.
What is the shelf life of CUBED products?
Our products have a shelf life of 18 months when stored in a cool, dry place.
Ordering CUBED in Singapore.
Fast local delivery, simple tracking, and a no-fuss money-back guarantee.
How long will it take to receive my order?
We aim to process all orders within 24 hours. Delivery within Singapore typically takes 2–3 business days (allow up to 4–7 business days during peak periods). You'll receive a tracking number by email once your order ships.
Do you offer free shipping?
Yes — we offer free shipping on orders over SGD$50 within Singapore. International rates are calculated at checkout.
What payment methods do you accept?
We accept Apple Pay, Google Pay and major credit cards (Visa, Mastercard and American Express). All available options are shown at checkout.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number via email so you can follow its progress.
Can I change or cancel my order after placing it?
Please contact us as soon as possible if you wish to change or cancel your order. We'll make every effort to accommodate your request before it ships.
What is CUBED's return policy / money-back guarantee?
We offer a 7-day money-back guarantee on all of our products. If you're not satisfied, send it back within 7 days for a full refund — no long questionnaires, no proof required. Eczema is highly individual, and we'd rather you find what works than feel stuck with a jar that doesn't.
Do you ship outside Singapore?
Yes. CUBED started in Hong Kong in 2019 and now ships internationally. Free shipping applies on orders over SGD$50 within Singapore; international rates are calculated at checkout.
Can I buy CUBED in a physical store?
Currently, our products are available for purchase only on our website, cubedskincaresg.com.
Still have a question?
We're a real team of eczema-skin people, and we read every message. Reach us any of these ways — our customer care hours are Monday to Friday, 10am–6pm (SGT), and we'll get back to you as soon as we can.
*Ingredients are subject to the final product page version. This product is not a drug and is not intended to diagnose, treat, cure or prevent any disease. Results from user-group testing are self-assessed and individual results vary. For babies below the recommended age range or for severely broken skin, parents should consult a doctor first.




